“Documentation”. Man, that killed off the conversation quickly, didn’t it?

That dead thing that’s tedious to write. But you gotta do it. Fun stuff first, mess around. Then kill it and put it in text.

I have had some of the weirdest conversations in my life when the topic of documentation comes up. I like writing things down. In fact, I find great utility in writing things down. Written text extends my mind.

Without writing things down, I either have to remember a bunch of stuff, or just reduce my expectations to quality. I choose not to do that. So, what happens? I use writing as an essential part of my work process. I think by writing things down.

When working with others, I sometimes get a feeling that we’re following a track towards confusion and vagueness. That’s when I want to start writing things down. To me this makes sense. Written text has played a central role in every good thing I’ve made. But others often have a completely different working process. They think I want to start producing “documentation”. And “documentation” is defined by something like “extensive written text that’s tedious to write”. Which is the complete opposite of what I want. I want to improve perception. I want to enable us to see better, so that we can create better.

Can documentation be good?

I can find it motivating to build documentation. I approach documentation in the same way as I approach code — through Feedback loops, interface design and how stuff works. I write documentation as the interface between my understanding and your understanding. The feedback loop tests how well the documentation explains its topic. Can you understand what you’ve written yourself? Are you happy with what you’ve written? Can the documentation you wrote successfully explain the topic to someone else? Do others find your documentation, or repeatedly ask the same question? And has anyone ever read the whole thing you wrote?

I find it to be a great shame that we strive to produce great code, but when it comes to documentation, we’re content to slap some words on a page and never care again.


Why care?

Because understanding how to structure knowledge properly turns situations of total confusion into interesting design problems.

Who knows what? Who needs to know what?